Account & access
Sign-in problems, account access, programme access, or trouble getting into a feature you should have.
App supportHow can we
How can we
help?
Need help with the House of Order app or your account? Contact us for technical support, access questions, subscriptions, or privacy and data enquiries.
Support emailhello@houseoforder.co.uk
Support areas
Subscriptions & billing
Questions about paid access, subscription status, charges, cancellations, or access after purchase.
Technical issues
Something is not loading, saving, playing, syncing, or behaving as expected in the app.
Privacy & data
Questions about your information, data rights, account deletion, privacy, or how your data is handled.
Help us understand
what happened.
Include the email address associated with your House of Order account and a short description of the issue. For technical problems, tell us which page or feature you were using and what you expected to happen.
You stay in control
of your account.
If you can sign in, you can request account deletion from Settings in the House of Order app. If you cannot access your account, email support and tell us you are requesting account deletion.
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